Outsourced Customer Service
Sometimes running a small business means a careful balancing act. You have professional standards and an image to uphold. Your administrative tasks often take valuable time away from sales opportunities. You’ve considered outsourced customer service in the past, but you’re worried about quality control.
Let’s face it – you can’t be everywhere at once and when you’re not available, a voicemail just won’t suffice. When you outsource customer service, you retain clients by keeping an open line of communication.
Trained virtual customer service associates.
We take your business seriously because your success means our success. That’s why our virtual customer service associates are trained to be professional, courteous and versatile. They’re trained to think outside the box and treat each client individually. Outsourced customer service doesn’t have to mean canned processes and cold robotic responses.
It doesn’t matter whether it’s a buyer, seller, owner, property management company or a partnering agent. With realEsupport, outsourced customer service doesn’t have to be scary. Our trained staff helps make your customer service experience seamless. We’re available by phone or e-mail to your clients any time they require assistance.